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The most common reasons people are leaving to come to ConnectPointz is to get away from the very poor customer service experiences, and overly long and overpriced integrations.
The average integration time you can expect from ConnectPointz is 2 weeks, but some that are more complicated can take a month. Equivalent integrations are 4-5 months from SPS Commerce and TrueCommerce.
No. But, many have been hoodwinked into believing that. ConnectPointz integrates with every sales channel, provides better customer service, and is more affordable.
Value Added Network. Is typically a pay-per-use service provided by additional independent companies. Its purpose is to facilitate a secure network for communication between trading partners. ConnectPointz provides VAN services for free when incorporated with our services.
Our People, Price, Product, Place and Positioning. Start with our transparent pricing residing right on our website which is straightforward and more than competitive. We have the highest ratings on Capterra, G2 and SourceForge. We answer all customer service calls with a live, English-speaking agent during normal business hours. Some support for other languages as well.
The software solutions we provide are bespoke to each client’s needs and existing resources. Connectpointz can process all orders from any source, not only EDI, but API, XML, EDIFACT you name it. Since we integrate with each of your systems as needed for end-to-end automation with our best in the industry pricing, our partnership is focused on helping you be as efficient as possible to improve your bottom line.
Change your EDI provider to ConnectPointz immediately if you are fed up with the common complaints of SPS Commerce and TrueCommerce which are overpriced integrations, weak and limited user portals and poor to no customer service.
Yes, of course Connectpointz can service those orders too and integrate them into your order processing flow. Rithum usually charges a 1-time fee to redirect your orders to any outside entity including Connectpointz.
In each and every case, ACT Data has lived up to and surpassed our expectations. Fast, direct and accurate customer service. No need to explain and re-explain your particular needs ad infinitum...they get it right the first time and every time.
I had never set up a new EDI customer so I had no experience I’m grateful for your assistance and professionalism. You went above and beyond for someone who really had no idea of what to do. Thank you!
My company just entered the online retail space and were totally green. ConnectPointz made processing orders tracking inventory and shipments totally seamless for us from day one. The value of their service is priceless. We couldn’t have done it without them!
