Two powerful apps in the ConnectPointz library are joining forces. CommerceHub and ChannelAdvisor offer commerce solutions in different sectors of the industry, and both currently integrate with ConnectPointz. With this acquisition, customers can expect more features and tools within these platforms but will still need integration solutions. Let's take a look at what the acquisition means and how the platforms integrate with ConnectPointz.

CommerceHub's Acquisition of ChannelAdvisor

On Sept. 6, 2022, CommerceHub announced its acquisition of ChannelAdvisor. CommerceHub is a commerce network that links up drop shipping, marketplace and delivery solutions for leading retailers and brands across the world, while ChannelAdvisor offers cloud-based solutions to help e-commerce providers optimize performance across multiple channels. As the e-commerce landscape becomes more and more fragmented, these tools simplify the process of working with multiple retailers and sales and marketing channels.

With the acquisition, CommerceHub plans to expand its capabilities through a larger network of retailers and brands and delivery tools that reduce costs and improve the fulfillment experience. The company's plans for the acquisition include:

• Allowing brands to manage public and private marketplaces and retailer connections within a single platform for a more unified, efficient experience
• Giving retailers access to a much larger pool of brands
• Reducing delivery costs and improving the experience through CommerceHub's Delivery Suite
• Helping businesses improve consumer experiences through ChannelAdvisor's Shoppable Media and Brand Analytics

Both platforms offer exceptional solutions on their own, but if we compare ChannelAdvisor versus CommerceHub, you'll see they target different elements of retail. While there is some overlap, they're still very different systems. Although they'll both be owned by CommerceHub, users can utilize connectors to link up these solutions and maximize their benefits.

How ConnectPointz Integrates With CommerceHub

ConnectPointz brings all of your business systems under one roof, linking up communications with retailers, third-party logistics (3PL) providers, enterprise resource planning (ERP) systems and much more. CommerceHub is one of the many apps we offer pre-configured integrations for. ConnectPointz can connect your drop shipping, delivery and marketplace data from CommerceHub to information from other systems, like your ERP or sales channels.

Say you work with a 3PL but still want to update customers on their orders. A ConnectPointz 3PL fulfillment integration for CommerceHub can send the 3PL data to CommerceHub's Delivery Suite, which then relays the information to your customers — all without any manual intervention required on your end. The best CommerceHub fulfillment integration is one that can fully automate your processes and connect with other apps.

How ConnectPointz Integrates With ChannelAdvisor

Our ChannelAdvisor integration works similarly, connecting information from the platform to your other business systems. Our 3PL integration for ChannelAdvisor, for example, can automate data-sharing between the 3PL provider and the sales platforms that ChannelAdvisor connects you with, like Amazon and eBay. ChannelAdvisor's solutions cover many aspects of analytics, marketing and fulfillment, but ConnectPointz links it up to everything else.

You could, for instance, use our 3PL fulfillment integration for ChannelAdvisor to import shipments into its order management tool. ConnectPointz could also facilitate automatic data collection between various marketplaces and ChannelAdvisor. By feeding this data into ChannelAdvisor, you can access robust insights for targeted marketing and process improvements throughout the business.

How ConnectPointz Works With Both CommerceHub and ChannelAdvisor

ConnectPointz also works with both platforms simultaneously. Since the two solutions focus on different areas of business, using both CommerceHub and ChannelAdvisor together can help improve various processes. For example, you may run your drop shipping and delivery solutions through the CommerceHub integration while sending sales channels and marketing through ChannelAdvisor. 

To tie it all together, there's ConnectPointz, which links the two platforms with each other and a wide range of other solutions, such as accounting software, file transfer protocol (FTP) integrations or your ERP.

Integrating ConnectPointz With Other Platforms

With the help of electronic data interchange (EDI), ConnectPointz can bring a massive collection of business processes and platforms into one easy-to-use system. Technology growth and diverse e-commerce markets have made it easy to fall into a system of disconnected tools and resources. They might require hours of manual data entry, cause errors or limit your ability to grow.

ConnectPointz has a large library of apps you can integrate with each other and CommerceHub and ChannelAdvisor. Some examples include the e-commerce solutions from Radial and business tools from SAP and NetSuite.

By unifying all of your business processes, ConnectPointz delivers an array of benefits. It can:

• Power automation: Manual business processes are slow and error-prone. Automation delivers to-the-minute visibility and can bypass the errors that come with working by hand. ConnectPointz can help automate the entirety of your sales process, from deploying omnichannel marketing to your customers to tracking the order to their doorsteps. These hands-off processes can minimize labor requirements and allow your team to focus on more important things.
• Eliminate data silos: When your software comes from multiple sources, your data is splintered across the organization. Your teams aren't working with the same information, which can cause errors, delays, duplicated data and other adverse effects. Connecting your platforms brings data into one place, so everyone is on the same page. You can speed up and simplify business processes and make more accurate decisions.
• Add scalability: If you're like most businesses, growth is a major goal. ConnectPointz creates a versatile base for you to integrate with virtually any solution. You can add and remove partners as needed to fit the evolving needs of your business. Through direct integrations and resources like pre-built application programming interfaces (APIs), you can add partners faster and more affordably, minimizing implementation time and giving you the freedom to scale.
• Collect more data: Automating data collection allows you to gather more insights, assess performance and make business decisions without time-consuming analysis. By pulling information from all of your business systems, you can view data in a simplified, cohesive environment.
• Reach more trading partners: Every retailer is different, with unique audiences, requirements and processes. ConnectPointz can automate EDI communications with these partners — including major retailers like Walmart, Amazon, Shopify, Target and Wayfair — to support accurate operations and strong merchant relationships.
• Reduce operational costs: Errors and delays can quickly detract from your bottom line. Between merchant chargebacks, compliance issues, inventory errors, returns and other expensive issues, the cost of manual processes adds up. A single point of visibility can minimize these costs and deliver a fast return on investment.

Whatever systems and processes your business uses, ConnectPointz integrations can help you make the most of them.

See How ConnectPointz Can Streamline Integration

From small businesses to large enterprises, ConnectPointz has been helping organizations succeed in the ever-changing e-commerce landscape. With robust retailer, ERP and 3PL integrations for CommerceHub and ChannelAdvisor, ConnectPointz brings the two platforms together for a wide-reaching solution. Our connectors can tie them into every other system your business uses for hands-off, accurate and up-to-date information across the organization.

Reach out to an integration expert today to learn more about ConnectPointz and how it works with CommerceHub and ChannelAdvisor.