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ConnectPointz Blog

How to Speed Up Your Customer Onboarding Process

How to Speed Up Your Customer Onboarding Process

By Frank Tilleli on August 22, 2022

Onboarding is the first impression, an educational experience where customers learn how to incorporate your product into their workday and what your company is all about. Creating a good experience builds a powerful foundation for a long-term client relationship, customer success and a slew of other benefits.

What Is Advance Shipping Notice (ASN)?

What Is Advance Shipping Notice (ASN)?

By Frank Tilleli on June 21, 2022

Different members of the supply chain, from suppliers and distributors to manufacturers, use advance shipping notices (ASNs) to share detailed information about shipments. These notices help companies better manage inventory, make budgetary decisions and gain real-time visibility into product movement. They're simple to use and have a lot to offer, especially if you're looking to automate and simplify your processes. Let's take a closer look at what an ASN is in shipping and how it can help your operation.

How to Manage Multiple Sales Channels

How to Manage Multiple Sales Channels

By Frank Tilleli on June 10, 2022

In today's shopping landscape, consumers have a wealth of options, from where they buy a product to when they get it to how they contact customer service. The businesses that stand out are the ones that have thrived in omnichannel environments. These companies understand their varied markets and have strong digital solutions in place to automate and manage the different data sources involved.

How Manual Processes Are Hurting Your Business

How Manual Processes Are Hurting Your Business

By Frank Tilleli on May 9, 2022

When you think of business automation, you might think of machinery. But automation encompasses a wide range of easy-to-implement digital tools and platforms that can significantly streamline and improve various business processes, particularly tedious tasks like data entry and verification. If you haven't made the move to automation, you could be hurting your company more than you realize. Manual processes have become a hindrance, putting those who use them further behind their competitors and limiting their ability to create valuable, efficient workflows.

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In each and every case, ACT Data has lived up to and surpassed our expectations. Fast, direct and accurate customer service. No need to explain and re-explain your particular needs ad infinitum...they get it right the first time and every time.

Ed Brookmyer
President, Bare Ground

I had never set up a new EDI customer so I had no experience I’m grateful for your assistance and professionalism. You went above and beyond for someone who really had no idea of what to do. Thank you!

Sally Coviello
Sprigs Order Fulfillment

My company just entered the online retail space and were totally green. ConnectPointz made processing orders tracking inventory and shipments totally seamless for us from day one. The value of their service is priceless. We couldn’t have done it without them!

Laurie Ardies
StackMeUp.com
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