One merchant recently resold 1) 12" 20lb cement planter to a consumer across the country. Their Shipper, a home furnishing distributor, had an internal minimum order size of 10 pieces. Guess how many planters the distributor shipped and who made up cost for the 9 "extra" planters? Also, by now, you have probably experienced your products aligning on Amazon with the wrong product or package quantity.
Catalog feeds have a life of their own. Under most conditions, uploading a catalog of products with correct values involves intimate knowledge of the products and their packaging. Loading a catalog with unchecked values can result in costly oversight mistakes that CPZ cannot possibly prevent. Therefore, ConnectPointz and it's agents take no responsibility for your catalog's content or the interpretation of their values. We do offer some optional add-on processses including, ignoring quantities below a cut-off, items priced below a cut-off, etc. These and similar functions are available at additional cost to you. Please call and discuss your needs.
Professional Services is actually our expert staff that supports CPZ to facilitate the data mapping and communication between your Sales Channel and CPZ or your Shipper and CPZ. Every Sales Channel and every Shipper has their own data requirements and connectivity methods. Some keywords you may encounter that Professional Services addresses and resolves for you are FTP, API, XML, EDI, CSV, AS2 and data mapping. Yes, you need Professional Services to establish and test each connection. Afterwards, production transactions flow seamlessly and automatically from demand to supply and back again.
That is the beauty of ConnectPointz, a single user account hosts any communication between your Shippers and your Sales Channels seamlessly, automatically, and invisibly.
Any combination of Web services, EDI, XML, flat file, FTP, AS2, VAN, sFTP, and email is supported. Regardless of the data format or communications method your Sales Channel or Shipper requires, ConnectPointz executes that communication utilizing the profile our Professional Services team built for you.